Purpose: Diagnose disparities between current workforce capabilities and future business needs.
Methodology:
Benchmarking against industry standards (e.g., IT skills for digital transformation).
Employee self-assessments + manager evaluations.
Output: Prioritized L&D roadmap (e.g., upskilling 40% of staff in AI tools within 12 months).
Objective: Align candidate/employee profiles with role-specific demands.
Tools:
Psychometrics: Hogan for personality, SHL for cognitive ability.
Simulations: Role-specific tasks (e.g., sales pitch evaluations).
Outcome: 30% reduction in early attrition by improving hiring accuracy.
Behavioral Focus:
DISC/Myers-Briggs: Team dynamics optimization.
Emotional Intelligence: Critical for client-facing roles.
Aptitude Focus:
Numerical/verbal reasoning for finance/legal roles.
Spatial reasoning for engineering/design.
Application: Used in high-volume hiring (e.g., graduate recruitment drives).
HiPo Identification:
Assessment Centers: In-tray exercises, leaderless group discussions.
Potential Indicators: Learning agility, change resilience.
Success Metric: 90% of identified HiPos promoted within 2 years.
Process: Anonymous surveys from 8–12 raters (peers, direct reports, managers).
Key Metrics:
Leadership effectiveness (e.g., “Provides clear direction”).
Collaboration (e.g., “Encourages diverse perspectives”).
Tech Integration: Platforms like Lattice or SurveyMonkey Engage.
Evaluation Criteria:
Technical Mastery: Role-specific exams (e.g., CFA for finance promotions).
Leadership Readiness: Scenario-based leadership tests.
Risk Mitigation: Avoids 58% of failed promotions (per Harvard Business Review).
Build Process:
Job Analysis: Interviews with top performers.
Validation: Correlation testing with performance data.
Implementation: Tie to hiring, performance reviews, and succession.
Example: Oil & Gas framework includes HSE compliance as a core competency.