Waybill and Logistics Services

1. Domestic & International Courier Services

  • Scope:

    • Express Shipping: Next-day delivery (e.g., DHL Express, FedEx Priority).

    • Economy Options: Cost-effective ground/surface transport.

    • Specialized Handling: Temperature-sensitive (pharma), fragile (art), or high-value (bullion) shipments.

  • Tech Integration: API-based shipping rate calculators (e.g., ShipStation).

2. Last-Mile Delivery Management

  • Challenges Addressed: Urban congestion, failed deliveries, customer experience.

  • Solutions:

    • Crowdsourced Fleets: Platforms like UberRush or Stuart.

    • Locker Pickups: Amazon Hub, PickPoint.

    • Green Logistics: E-bikes/e-scooters in cities (e.g., DHL’s StreetScooter).

  • Metrics: 98% on-time delivery via dynamic route optimization (using tools like Routific).

3. Freight Forwarding

  • Services:

    • Multimodal Transport: Air + sea + rail (e.g., Maersk’s integrated solutions).

    • LCL/FCL: Less-than-container-load for SMEs; full-container-load for bulk.

    • Dangerous Goods: Certified handling (IATA/IMDG compliance).

  • Key Partners: Flexport, Kuehne + Nagel for global reach.

4. Inventory & Warehouse Management

  • Systems:

    • WMS: Oracle SCM, SAP EWM for real-time stock visibility.

    • Automation: Robotics (Locus, GreyOrange) for picking/packing.

  • Value-Adds:

    • Cross-docking to reduce holding costs.

    • Vendor-managed inventory (VMI) for retail clients.

5. Real-Time Shipment Tracking Solutions

  • Technologies:

    • IoT Sensors: GPS + temperature/humidity monitoring (e.g., Controlant for vaccines).

    • Blockchain: Maersk’s TradeLens for tamper-proof logs.

  • Customer Portal: Self-service tracking (e.g., UPS My Choice).

6. Customs Clearance Support

  • Expertise:

    • Documentation: HS code classification, commercial invoices.

    • Duty Optimization: Leveraging trade agreements (e.g., USMCA, ASEAN FTAs).

    • Pre-Clearance: FDA/EPA pre-approvals for regulated goods.

  • Tools: AI-powered platforms like Clearit for faster processing.

7. Goods Handling & Distribution

  • Specialized Services:

    • Cold Chain: Refrigerated transport for perishables (Lineage Logistics).

    • E-Commerce Fulfillment: Pick-pack-ship automation (ShipBob, Deliverr).

    • Reverse Logistics: Returns management (Optoro).

  • Hubs: Strategic placement near ports/airports (e.g., Dubai’s Jebel Ali).