Scope:
Personalized Itineraries: Tailored to preferences (e.g., aisle seats, suite upgrades).
Exclusive Rates: Access to negotiated corporate discounts with airlines/hotels (e.g., Marriott’s Ritz-Carlton corporate program).
Tech Tools: AI-driven platforms (e.g., Amex GBT, Egencia) for real-time rebooking during disruptions.
VIP Perks:
Complimentary lounge access (Priority Pass).
Private jet charters via NetJets or Wheels Up for C-suite.
Services:
Document Prep: Ensuring error-free forms (e.g., US DS-160, Schengen visas).
Expedited Appointments: Leveraging consulate relationships for urgent slots.
Regional Expertise: Handling complex cases (e.g., Chinese business visas requiring invitation letters).
Success Metric: 95% approval rate for clients in <72 hours.
Customized Frameworks:
Tiered Spending: Economy for junior staff, business class for 8+ hour flights.
Approval Workflows: Automated via SAP Concur to enforce compliance.
Cost Control:
Preferred vendor agreements (e.g., Delta SkyBonus for airline rewards).
Audit trails to flag policy violations (e.g., unauthorized 5-star bookings).
Coverage Options:
Medical Evacuation: Emergency flights to top hospitals (e.g., Mayo Clinic).
Trip Interruption: Reimbursement for geopolitical disruptions (e.g., sudden border closures).
Providers: Partnering with Allianz or AXA for group rates.
For: Conferences, incentive trips, sports teams.
Logistics:
Blocked hotel room allocations (attrition clauses to avoid penalties).
Coordinated airport transfers (e.g., chartered buses for 50+ attendees).
Tech: Group tracking via apps like TravelPerk to monitor real-time delays.
Risk Mitigation:
Pre-Trip Intel: Security briefings on destination risks (e.g., Sudan conflict zones).
Extraction Protocols: Contracts with International SOS for air/ground evacuations.
Case Study: Evacuated 12 oil execs from Niger via private jet during 2023 coup.
White-Glove Services:
Meet-and-greet with expedited immigration (e.g., Miami’s VIP Terminal).
Baggage handling (pre-checked to hotels).
Elite Transport:
Armored vehicles in high-risk cities (e.g., Mexico City).
Helicopter transfers to avoid traffic (e.g., London City Airport to Canary Wharf).