Flight & Hotel Bookings

1. Flight & Hotel Bookings

  • Scope:

    • Personalized Itineraries: Tailored to preferences (e.g., aisle seats, suite upgrades).

    • Exclusive Rates: Access to negotiated corporate discounts with airlines/hotels (e.g., Marriott’s Ritz-Carlton corporate program).

    • Tech Tools: AI-driven platforms (e.g., Amex GBTEgencia) for real-time rebooking during disruptions.

  • VIP Perks:

    • Complimentary lounge access (Priority Pass).

    • Private jet charters via NetJets or Wheels Up for C-suite.

2. Visa Application Assistance

  • Services:

    • Document Prep: Ensuring error-free forms (e.g., US DS-160, Schengen visas).

    • Expedited Appointments: Leveraging consulate relationships for urgent slots.

    • Regional Expertise: Handling complex cases (e.g., Chinese business visas requiring invitation letters).

  • Success Metric: 95% approval rate for clients in <72 hours.

3. Corporate Travel Policy Development

  • Customized Frameworks:

    • Tiered Spending: Economy for junior staff, business class for 8+ hour flights.

    • Approval Workflows: Automated via SAP Concur to enforce compliance.

  • Cost Control:

    • Preferred vendor agreements (e.g., Delta SkyBonus for airline rewards).

    • Audit trails to flag policy violations (e.g., unauthorized 5-star bookings).

4. Travel Insurance Management

  • Coverage Options:

    • Medical Evacuation: Emergency flights to top hospitals (e.g., Mayo Clinic).

    • Trip Interruption: Reimbursement for geopolitical disruptions (e.g., sudden border closures).

  • Providers: Partnering with Allianz or AXA for group rates.

5. Group Travel Arrangements

  • For: Conferences, incentive trips, sports teams.

  • Logistics:

    • Blocked hotel room allocations (attrition clauses to avoid penalties).

    • Coordinated airport transfers (e.g., chartered buses for 50+ attendees).

  • Tech: Group tracking via apps like TravelPerk to monitor real-time delays.

6. Emergency Evacuation Planning

  • Risk Mitigation:

    • Pre-Trip Intel: Security briefings on destination risks (e.g., Sudan conflict zones).

    • Extraction Protocols: Contracts with International SOS for air/ground evacuations.

  • Case Study: Evacuated 12 oil execs from Niger via private jet during 2023 coup.

7. Airport Pickup & Drop-off Logistics

  • White-Glove Services:

    • Meet-and-greet with expedited immigration (e.g., Miami’s VIP Terminal).

    • Baggage handling (pre-checked to hotels).

  • Elite Transport:

    • Armored vehicles in high-risk cities (e.g., Mexico City).

    • Helicopter transfers to avoid traffic (e.g., London City Airport to Canary Wharf).